The Influence of KPI (Key Performance Indicator), Workload and Career Development on Employee Performance at PT Pegadaian Pringgan Medan

Authors

  • Nikita Stefani Tampubolon Universitas Prima Indonesia
  • Hafiza Putriani Universitas Prima Indonesia
  • Sri Putri Isabela Sipahutar Universitas Prima Indonesia
  • Cut Fitri Rostina Universitas Prima Indonesia
  • Fauzi Fauzi Universitas Prima Indonesia

DOI:

https://doi.org/10.59086/ijest.v4i3.674

Keywords:

KPIs, Workload, Career Development, Employee Performance

Abstract

The purpose of this research is to examine the influence of Key Performance Indicators (KPIs), workload, and career development on employee performance at PT. Pegadaian Pringgan Medan. The background of this research is based on the condition of employee performance that is not optimal and there are problems related to the implementation of KPIs, increased workload, and career development systems that are considered less than optimal. The research method used is a quantitative approach. The population in this research is around 40 employees and all of them are sampled through the saturated sampling technique. The data analysis technique used multiple linear regression with the help of the SPSS program. The results of the study explained that partially, KPIs and career development have a positive and significant effect on employee performance, while workload has no effect and is insignificant. Simultaneously, these three variables have a positive and significant effect on employee performance with a contribution of 88.1%. These findings indicate that the implementation of measurable KPIs and effective career development is critical in improving employee performance.

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Published

2025-06-19

How to Cite

Tampubolon, N. S., Putriani, H., Sipahutar, S. P. I., Rostina, C. F., & Fauzi, F. (2025). The Influence of KPI (Key Performance Indicator), Workload and Career Development on Employee Performance at PT Pegadaian Pringgan Medan. International Journal Of Economics Social And Technology, 4(3), 98–107. https://doi.org/10.59086/ijest.v4i3.674

Issue

Vol. 4 No. 3 (2025): Semptember 2025

Section

Artikel

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Copyright (c) 2025 Nikita Stefani Tampubolon, Hafiza Putriani, Sri Putri Isabela Sipahutar, Cut Fitri Rostina, Fauzi Fauzi

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This work is licensed under a Creative Commons Attribution 4.0 International License.

International Journal Of Economics Social And Technology under the terms of a Creative Commons Attribution 4.0 International License / CC BY 4.0 This license permits anyone to copy and redistribute this material in any form or format, compose, modify, and make derivative works of this material for any purpose, including commercial purposes, so long as they include credit to the Author of the original work.